Soft Launch

Premium Subscription

• How to Cancel Subscription
• Private Claim from Premium Not Working
• How can I check the status of my premium?
• How can I extend my Premium Subscription?
• How to use perks from Premium Subscription
• What is premium?

Common questions

• I’m having a game issue, who should I contact?
• I want to find a team to play
• I'm in. Where do I start?
• Will it be available on consoles?
• What are the system requirements for the game?
• How will I get an access to the Open Beta Tests?
See all 7 articles

Shop

• How to recustomize my character?
• How to transfer character to another world?
• Power Hour. Crafting and Combat Skill Raise Boosters
• What God's Favor is for?
• What can I buy in in-game shop?
• What is in-game shop?

Starter packs and Rewards

• Can I move the pack to another account, if the pack's already been activated?
• What if I want more?
• What is in Newbie toolset?
• How can I get the digital copy of YO?
• How can I obtain my pack's rewards?
• If I purchase a lower-tier pack, can I upgrade to a higher tier later?
See all 11 articles

Access to CBT and OBT

• I'm a beta tester or contest winner. How can I rush in?
• Alpha testers. Can they play?
• Can I share the ticket?
• What is the ticket to the mainland?
• How can I get access to the game?