Dear players,

We are working on the issue that causes some players to fail to join the arena.

Please note that it is confirmed that some mods preventing characters from successfully joining arenas due to incompatible versions.

If after attempting to join the arena without mods - and you still get stuck on loading - please send us bug report at

Please include in your report this information:

- Character name, region (EU, NA, etc), world (Avalon, Buyan, etc) and server number from where you have tried to join Arena

- Client Log files. Information how to extract client log files can be found here:

- Exact date/time you have tried to join the arena

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