We are working on optimizing the game to improve performance, however, at the moment, we are focused on a number of major obstacles causing such issue.
To improve performance, please try following solutions:
- Lower graphics to the minimum
- Disable following options in the game menu:
- After starting the game open task manager (ctrl+shif+esc) and stop process "launcher.exe"
If all those methods will not resolve our issue - please send us an e-mail at firstname.lastname@example.org
Please, include in your e-mail following information:
- Character name, region (EU, NA, etc), world (Avalon, Buyan, etc) and server number (can be found in top left corner of the screen or on NA-dashboard, or EU-dashboard)
- Client Log files. Information how to extract client log files can be found here: https://lifeisfeudal.zendesk.com/hc/en-us/articles/115005840229-MMO-client-log-files
- Dxdiag file. To save dxdiag press Win+R, type dxdiag and press Enter, then choose Save All Information.
- Screenshot or video which can display the issue - please enable performance graph by pressing alt+n
- How often those lags occur?