If you encounter an error "Game installation failed with an error Can't open file: [name of the file in archive format].7z. Abort! Please try again."
Please attempt the following solution:
- Create new character on newbie island and load it
- Exit the game, restart the launcher
- Switch to the main character
- Press play
- If this does not help - please use "repair" function in the launcher.
If the issue persists and prevents you from playing the game, please send us an e-mail at firstname.lastname@example.org titled "Can't open file 7z".
Please include in your e-mail:
- Character name, region (EU, NA, etc), world (Avalon, Buyan, etc) and server number (can be found in top left corner of the screen or on NA-dashboard, or EU-dashboard)
- Launcher Log files. Information, how to extract launcher log files can be found here: https://lifeisfeudal.zendesk.com/hc/en-us/articles/115005906065-MMO-launcher-log-files
- Screen-shot or video which can display the issue.
We are looking into this situation and hope to resolve it in nearest future.