Dear players,

If you encounter an error "Game installation failed with an error Can't open file: [name of the file in archive format].7z. Abort! Please try again."


Please attempt the following solution:

  1. Create new character on newbie island and load it
  2. Exit the game, restart the launcher
  3. Switch to the main character
  4. Press play
  5. If this does not help - please use "repair" function in the launcher.

If the issue persists and prevents you from playing the game, please send us an e-mail at titled "Can't open file 7z".

Please include in your e-mail:

We are looking into this situation and hope to resolve it in nearest future.

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