This issue has been partly resolved, and we do not expect it to occur again, however, if you would encounter this exect error code = 203 - please, check information bellow.
We have received a number of reports, that when you change character in launcher menu or try to install the game - error "Game installation failed with error network error" occurs.
Please, help us isolate and resolve this issue by providing
- launcher logs using these instructions:
- Screenshot of the error
- Find serverAnswer.xml file and send it to us.
Please include in the body or the title of your mail text "Game installation failed. Code = 203"
If this error occurs during while changing characters, please, ignore it - it should not affect "Play" button.
If this error prevents you from installing the game, please, retry in 15 minutes - the issue is temporary most of the time it occurs.
We are currently looking for the solution, will update this article, when we have a solution.
Thank you for your patience and understanding.