Issue related to Guild and Personal claim management has been resolved.

Please, if you encounter any more issues like:

- Managment window stuck with message "Processing"

- Or error "Invalid JSON"

Please, send us a request to and include following information:

  • Character name, region (EU, NA, etc), world (Avalon, Buyan, etc) and server number (can be found in top left screen of corner of the screen)
  • Log files with timestamp, when you have attempted to use Guild r Personal claim management window. Information, how to extract client log files can be found here:
  • Screenshot or video which can display the issue.
  • Step-by-step instruction how we can reproduce the issue.
  • How often does this issue occur? Were you able to use this functionality properly?


Thank you for your patience and understanding.

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