There was an update aimed at resolving this issue, however it has been occuring again.

Please, if you encounter it - send us a request to and include following information:

  • Description - what are you trying to achieve via claim management menu and what is stopping?
  • Character name, World (Godanland, Newbie island) and server number (can be found in top left corner of the screen or at the GLOBAL-dashboard)
  • Log files with timestamp, when you have attempted to use Guild or Personal claim management window. Information, how to extract client log files can be found here:
  • Screenshot or video which can display the issue.
  • How often does this issue occur? Were you able to use this functionality properly?

Thank you for your patience and understanding.

Was this article helpful?
1 out of 3 found this helpful
Have more questions? Submit a request


Article is closed for comments.