There was an update aimed at resolving this issue, however it has been occuring again.
Please, if you encounter it, please, send us a request to email@example.com and include following information:
- Character name, region (EU, NA, etc), world (Avalon, Buyan, etc) and server number (can be found in top left corner of the screen)
- Log files with timestamp, when you have attempted to use Guild or Personal claim management window. Information, how to extract client log files can be found here: https://lifeisfeudal.zendesk.com/hc/en-us/articles/115005840229-MMO-client-log-files
- Screenshot or video which can display the issue.
- Step-by-step instruction how we can reproduce the issue.
- How often does this issue occur? Were you able to use this functionality properly?
Thank you for your patience and understanding.