There was an update aimed at resolving this issue, however it has been occuring again.
Please, if you encounter it - send us a request to firstname.lastname@example.org and include following information:
- Description - what are you trying to achieve via claim management menu and what is stopping?
- Character name, World (Godanland, Newbie island) and server number (can be found in top left corner of the screen or at the GLOBAL-dashboard)
- Log files with timestamp, when you have attempted to use Guild or Personal claim management window. Information, how to extract client log files can be found here: https://lifeisfeudal.zendesk.com/hc/en-us/articles/115005840229-MMO-client-log-files
- Screenshot or video which can display the issue.
- How often does this issue occur? Were you able to use this functionality properly?
Thank you for your patience and understanding.