Guild/claim management issues

There was an update aimed at resolving this issue, however it has been occuring again.

Please, if you encounter it - send us a request to [e-mail] and include following information:

• Description - what are you trying to achieve via claim management menu and what is stopping?
• Character name, world (Epleland, newbie-island etc.) and server number (can be found in top left corner of the screen or on EU-dashboard)
• Log files with timestamp, when you have attempted to use Guild or Personal claim management window. Information, how to extract client log files can be found here: https://lifeisfeudal.zendesk.com/hc/en-us/articles/115005840229-MMO-client-log-files
• Screenshot or video which can display the issue.
• How often does this issue occur? Were you able to use this functionality properly?

Thank you for your patience and understanding.